Refund Policy

General information only. Refund rights can vary by location and type of purchase. Any written coaching agreement or invoice may contain more specific terms, subject to applicable law.

Before purchasing

Online coaching is a personalized service. Before payment, clients should review the stated coaching scope, duration, price, billing schedule and any cancellation or refund terms provided for that service.

Personalized services

Because coaching may involve individualized programming, nutrition guidance, onboarding work, check-ins and other services prepared for a specific client, refund availability may depend on whether services have already begun and what work has already been delivered.

How to request a refund review

To ask about a cancellation or refund, email officialjohnathletics@gmail.com with your name, the service purchased, payment date and the reason for the request. Requests will be reviewed against the terms that applied to the purchase and any applicable consumer law.

Approved refunds

If a refund is approved, the timing and payment method may depend on the original payment processor or financial institution.

No waiver of legal rights

Nothing on this page is intended to remove any refund, cancellation or consumer rights that cannot legally be excluded in your jurisdiction.

Questions

For questions before purchasing coaching, contact JOHN Athletics at officialjohnathletics@gmail.com.